Student and Faculty Help
The William Patterson University of New jersey has separate help files for students and faculty.
[LINK for Students] [LINK for Faculty]

Getting Help with Blackboard
Princeton University's Getting Help with Blackboard page has links to an extensive FAQ, a Blackboard based resource site, manuals, and Web forms for requesting new or copied Blackboard sites, adding users to sites, and requesting office visits for training.
[http://www.princeton.edu/as/bb_getting_help.shtml]

Comprehensive Site for Blackboard Users
San Diego State University offers a robust site for Blackboard with FAQ's, handouts, and online learning for both faculty and students alike.
[LINK]